Printer not working Auckland Tech
Manukau Area Printer Tech
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Auckland printer repair – Printer not working
Problem with my Printer: Auckland Tech Repair
Some guides and troubleshooting – might be helpful.
Printer does not have power indicator
First, make sure that the printer is on. When a printer is on it should have some light or LED(usually green) indicating it’s receiving power.
If you do not have any indicator light, make sure the printer is connected to a working power outlet by verifying each end of the power cable. Next, press the printer power button.
If after following the previous steps your printer still does not display a power status indicator, it’s likely you are encountering a serious printer issue and we suggest contacting the printer manufacturer for additional instructions on repair or replacement.
Cables not connected properly
Your printer should have two cables connected to it: the power cable and the data cable. Make sure the power and data cables (parallel cable or USB cable) are connected to both the printer and computer.
Printer error (orange or blinking light)
After your printer has completed its initial startup, you should see a solid colored light. If the indicator is blinking or orange often this is an indication of a printer error; like a paper jam or an issue with the ink or toner cartridge. As there are not standards for all printers, if you see a blinking light, visit the manufacturer’s site for specific error details.
No paper or paper jam
Without paper, your printer will not be able to print. Make sure you have paper in the paper loaded into the printer paper cartridge or tray. Next, verify that no printer paper is jammed or partially fed into the printer. If you suspect paper is stuck somewhere it shouldn’t be, refer to our help page for paper jams.
Inkjet printer ink related issues
Often when you’re encountering an ink related issue you’re printer status indicator light (mentioned above) should be flashing. If this is not occurring you may want to skip to the next section. However, if you’ve recently inserted a new ink cartridge you may want to try the below suggestions.
- Replacing ink cartridges and printer not working.
Printer self tests
Most printers have a way of printing a test page. This page allows you to determine if the printer is physically working or not. This test is usually accomplished by holding down a series of keys. If you are not sure if your printer has this feature or how to perform it refer to your manual or visit your printer manufacturers website.
In addition to testing the printer using the printer self-test Microsoft Windows users can also perform a software self-test to determine if their computer can see the printer and it’s able to print. Follow the steps below to perform this test.
If you are still having issues, please give us a ring on 09 390 9555
Land Line: 09 270 8008
Mobile: 027 ANZ Tech (027 269 8324)
Support: support@hrfstech.co.nz
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